BT Again
by Mike on Aug.22, 2009, under Technology
Two months since I called BT about being charged the wrong amount the refund they promised has not appeared. I have no idea what they have billed me for. On the one hand they say the contract expired in July but on the other I was not entitled to the free calling package in April, May and June so they charged me for it. At least I think that is what they now are telling me, not what they said last time. May is particularly confusing as I paid £26 for line rental.
If I had any other choice for a line to supply ADSL I would dump BT in a heartbeat. I really can’t be bothered with this but I guess I should get around to a complaint.
